Ring Doorbell 2 Night Vision Issues

My problem is not resolved yet.

Ring doorbell 2 night vision issues. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. To see if this is the cause of the problem test your internet speed. But as a.

This is the doorbell 2. Hey ken and kelly do you have any lights on the walkway up to your doorbell or any lights in the front of your house it seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. Night vision doesn t work. Then it goes away then into night vision.

My ring doorbell 2 isn t connecting to my router. Not ringing your existing internal doorbell correctly. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera. Wtf i have done everything but a hard reset.

I think this started with the new update to the app. C s are a bunch of idiots they repeat everything that i tell them. The ring video doorbell 2 199 on amazon is a relatively modest incremental update to the original ring video doorbell and wow some of its set up procedure was seriously frustrating. To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white. Ring pro works fine for a couple of events and then stops working. You can find a product comparison guide here to find out what fits your needs best. If you are interested in one of our devices that has a better night vision feature you may want to upgrade your ring video doorbell 2 to the pro or the peephole camera.

When i first install the doorbell 2 i get color video at night with the porch light on. Power pro is installed everything else is working fine i have reset the camera. How to solve power problems with the ring video doorbell pro your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

Slow internet can cause problems with live view.