Ring Doorbell Night Vision Not Working

Ring pro works fine for a couple of events and then stops working.

Ring doorbell night vision not working. All i have done is turned on the porch light during the night and turned on the color night vision in video settings. Night vision doesn t work. Voltage reading under device health steadily drops during the evening with night vision on. Night vision not working good evening.

Your ring pro requires a power source that supplies a minimum of 16 volts ac. For the ring video doorbell to function properly it needs a minimum of 3 900 mv. Regularly shutting off the white light on the front will turn off freezing up during a live event. To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

My ring doorbell 720p works perfectly at night in color. If the ring isn t working for you there are certainly other night vision camera s you can purchase. Power pro is installed everything else is working fine i have reset the camera. Andy t 11 21 2018 reply.

If the night vision is still not functioning appropriately after performing a reset and a new setup of your doorbell you ll want to reach out to our support team at one of the numbers available here. This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. Poor wiring may lead to video freezing and night vision issues therefore.

It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. Now the doorbell will work through the dark hours. Ring video doorbell night vision stopped working hey lmartoct happy to chime in for marley here. I did not cover up the infrared sensors with tape.

Even the reset does not work. This is my second camera as i received a replacement because ring said the first camera was bad. The porch light is super bright. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Not ringing your existing internal doorbell correctly. I think this started with the new update to the app. Night vision doesn t work.

It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further. But if night vision is the most important this may not be the best camera for you.