Ring Pro Doorbell Chime Buzzing

I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.

Ring pro doorbell chime buzzing. Disconnected the ring doorbell and reinstalled old doorbell button. When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting. Very good article for ring doorbell pro. But then one of the ring pro s started going offline due to low voltage.

Disconnecting power causes two major problems. Second the indoor chime won t ring when someone hits the doorbell. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.

Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. No more annoying hum. When the ring pro was setup initially months ago i disconnected the downstairs chime box because the doorbell can only be setup to receive power from one transformer. Was getting 12v out but only 6v at both chimes and ring doorbell.

So as a sanity check i tested the downstairs chime box i left the upstairs box disconnected and still received buzzing. Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged. Mine is only 10va so they are sending me a replacement one that is 30va. When i originally installed my ring doorbell pro i upgraded my transformer to a 16v 30va.

Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two. First the ring device will no longer charge. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.

I ran brand new doorbell wire to support this installation. For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv. I have two ring pro video doorbells connected to a mechanical chime. My ring video doorbell 2 is buzzing non stop after working well for 6 months.

That worked successfully for a couple of weeks. I started by using the 16v 10va transformer that came with the chime. Your ring pro requires a power source that supplies a minimum of 16 volts ac. The internal mechanical doorbell works perfectly the ring does not.